Thursday, September 24, 2020

May I return the car to a rental location if it’s temporarily closed?

Renters must return the vehicle to the car rental company on the due date and at the time and to the location specified by you at the time of reservation to avoid additional charges. If you return it earlier or later, a different or higher rate may apply and, if returned later, you may be charged a late return fee. You may not return the car at a time when we are closed, unless you have made advance arrangements to deposit your keys in an official and secure key drop box. If you drop off a car to a closed location without making official arrangements, your responsibility for damage to or loss of the car will continue – and all charges stated on the rental document as a periodic rate will continue to accrue until the return location reopens and we retake actual possession of the car. If we do not find the car when that location reopens, your responsibility for all charges and for damage to or loss of the car will continue until the car is actually returned or recovered and possession is returned to us. Only the renter can return the vehicle, please do not allow other drivers who are not privy to the rental agreement to deliver the vehicle to the rental company.


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